How does it work?

We pick up from your house/office

No queuing, or carrying heavy bags, you travel straight to passport control

Your luggage will be delivered to your hotel

Send items within…

A cardboard box


Sports travel case

Packing tips

Print off labels

Use extra strong packaging tape

Secure to the side of the bag


Prepare your luggage for the return by securing all labels & be in Reception by 8am on the departure day.

Inform the Receptionist or Concierge that your luggage will be collected today.

Your luggage will take around the same amount of time to get home as had taken to arrive.

We allow you to pack selected items such as Suncream, Babybottles and even Toothpaste!

A full list of our restricted items list can be viewed by clicking here clicking here

Click here to download the help sheet


If you have any questions, please get in touch.


    Luggage Mule
    Griffin House 135 High Street,
    Crawley, West Sussex,
    RH10 1DQ

    Office Opening Hours
    Mon – Fri
    9:15am to 5:00pm

    For group bookings over 10 bags please Email